About Us...

We Dream in Colour is a collection of delightful hand made adornments designed by Jade Gedeon. You can find out more about Jade here.

Following is information on our services and products.

If you still have a question after reviewing, feel free to email us at customerservice@wedreamincolour.com
When inquiring about an order that was placed, please reference your order number.

Mailing list

You can sign up for irregular updates by sending us a little email here. We promise we won't inundate you with nonsense - only good wholesome information which will drastically improve the quality of your existence. Oh yes. We are modest like that.

Jewelry Care

Verdigris - our patina pieces will continue to develop over time, to preserve the finish, do not use jewelry cleaner on the verdigris areas. Handle pieces by their edges where possible. Unfriendly chemicals can cause unpredictable reactions, so put jewelry on last after you have applied perfume or hair product. Always remove jewelry and/or hair accessories when washing hands, showering, or swimming. Chains and ear wires may tarnish but can be maintained with metal cleaner - just apply carefully. If left alone both copper and brass chain will develop a lovely patina, usually a rich chocolate brown.

Sterling Silver - We use a new bright Sterling silver alloy which is highly resistant to tarnish - best cleaned with a non abrasive silver polish.

What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Discover and even e-cheques through Paypal. All prices are quoted in US dollars.

Sales Tax

All items shipped to the state of Massachusetts will incur a 5% sales tax.

Order Fulfillment

In-stock orders are usually shipped within two business days, however, please allow up to 2-3 weeks for order fulfillment and delivery. You should receive your merchandise within 3-10 business days once shipped. We do not ship on Saturdays, Sundays, or holidays. We Dream in Colour can not always guarantee availability of products. If you have ordered an item that is not available or that is delayed, we will notify you of the situation via email. Also, be aware that if there are items on back order, your order will be held until it can be shipped in its entirety. In an effort to curb unnecessary waste, We Dream in Colour issues purchase receipts solely by email unless otherwise requested. Please retain a copy of your electronic invoice for your records.

Shipping

All domestic orders are shipped via the United States Postal Service with Delivery Confirmation for a flat rate of $6. This is not a tracking service, so aside from final receipt updates are not always available.

Please note that as Paypal's system does not allow for collection of a separate shipping option we will always direct packages to the shipping address specified in our checkout. There is no need to contact us if the address specified by Paypal does not match. You will receive a confirmation email with the correct address once your order is shipped.

International shipments are sent via International priority for a flat rate of $12. We do offer alternate carriers and expedited shipping for both domestic and international orders. Additional charges will apply.

Please contact us with your request.

Return/Exchange Policy

We will be glad to make an exchange or credit your account for any unworn items you are not completely happy with. Please email us at customerservice@wedreamincolour.com to arrange for a refund or exchange. Items must be returned to We Dream in Colour within 30 days of the shipping date in unused condition (including original packaging). Returns cannot be accepted after 30 days. Shipping and Handling fees are non-refundable. Ship prepaid and insured via a traceable method with the package securely wrapped. Return shipping charges are non-refundable and the full responsibility of the customer.

If a returned order was shipped out on a free shipping promotion, we will credit your account less the actual cost of shipping.

Please note that earrings and all sale and customized items are purchased with an "absolutely no return policy" and will not be accepted back.

We Dream in Colour is not responsible for customer returns that are not received.

Privacy Notice

We Dream In Colour has been strongly committed to protecting your privacy while interacting with our content, products and services ever since we first launched online in 2002. We treat all customer information in accordance with our Privacy Policy, which means never, ever sharing anything you may share with us unless you've given us your explicit permission to do so. It's that simple.

Copyright Information

Almost everything in, on and about this website, is legally protected. Copyright is one of the main sources of protection. Copyright covers most of the contents of the site: text, graphics, icons, images, logos and pretty much everything else you can see. If we don't own the copyright, you can be very sure either one of our vendors or customers does. Please do not infringe copyright by making unauthorized copies (digitally or otherwise) of the website or any of its protected contents without prior consent. Copyrights that protect the website exist both in the USA and just about everywhere else worldwide. You may feel free to use all of the content of the site to learn about and buy our products. Any other use, including reproduction, modification, distribution, transmission, republication, or display of the website's content is prohibited (unless we've given you an ok of course). Don't do it.