Returns
Refund Policy
Vintage + Antique Items
Please note that all vintage and antique pieces are considered final sale.
Sale Items + Custom Pieces
Please note that all sale and customised items are considered final sale.
Regular Styles
We will be glad to make an exchange or credit your original method of purchase for any unworn items you are not completely happy with. Please email us at customerservice@wedreamincolour.com to arrange for a refund or exchange.
Items must be returned to We Dream in Colour within 30 days of the delivery date in unused condition (including original packaging). Shipping fees are non-refundable.
Orders that receive our free shipping promotion will be be refunded less the actual cost of shipping should the entire order be returned.
Return shipping charges are the responsibility of the customer. We Dream in Colour is not responsible for damages or loss incurred in return shipping.
I sent it back! Now what?
Returns are typically processed within 10-14 business day of receipt. Refunds are issued to the original form of payment.
Shipping fees are non refundable and will be deducted from any refund issued.
Please note that while most refunds are visible within a few business days, your banking institution or credit card company may take up to 30 business days to process and post the refund to your account.